Supervising for Resilience
A training and coaching series for those who hire, lead, and manage frontline staff.
Learn MoreLearn how to help your employees while increasing your confidence as a supervisor.
Research shows that frontline staff in health and behavioral health settings thrive when they have strong supervision. Staff succeed when they work in an environment that is culturally responsive, the scope of their work is clear, and they are well supported.
The office of the US Surgeon General’s evidence-based framework supports this message by highlighting the five essential components that prioritize universal human needs in the workplace. Workforce resilience is essential in establishing a happier, healthier, more effective, and stable workplace and it can be done with attention to developing practical skills and tools for supervisors in their workplace.
Curriculum Structure...
Supervisors will receive a comprehensive learning experience in the Supervising for Resilience curriculum. Instruction and Coaching will take place through:
- A 6-month, 30-hour training and coaching series.
- Monthly instructional sessions live via Zoom.
- Guided coaching sessions to discuss topics chosen by the participants from instructional sessions.
- Access to a wide variety of resources, tips, and tools to use within your organization.
Monthly Instructional Topics
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Understanding roles of staff and supervisor: Develop a basic understanding of roles, skills, qualities, and core competencies of your workforce. Identify the frontline staff’s contribution to health equity.
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Culturally responsive supervision: Develop an understanding of personal philosophy and reflection as it pertains to supervision. Learn to use evidence-based practice in responding to cross-cultural supervision.
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Recruiting and hiring a diverse and effective frontline workforce: Create a basic understanding around developing effective job descriptions, recruiting diverse candidates that reflect the population you are serving, and how to conduct legal and effective interview.
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Staff support, retention, and development: Learn about effective orientation and onboarding, trauma-informed supervision strategies, and performance review processes.
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Professional boundaries and ethics of supervision: Identify potential ethical challenges, process and resolve using a DEI lens. Establish setting boundaries with dual relationships, safety, and personal self-care.
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Navigating structural and system change: Understand the organization’s role in articulating policies around confidentiality, in implementing new policies within supervisor’s scope, and the organization's role in articulating and promoting policy around workforce wellness.
Coaching Sessions
Each month after your instructional session, there will be a group coaching session where you can put the techniques you learn into practice. This is a safe place where everyone can discuss what is working and what isn't.
Participants find it powerful to learn that others are having similar struggles and hear the creative ways that they are working to combat concerns and issues within the workplace.
What our participants are saying...
"So much information but the way it was presented and followed by the coaching sessions was incredible."
- Anonymous
"I really appreciate the handling of the DEI topics, and I felt there was a good balance between navigating legal requirements and how to implement those practices in messy, real life scenarios"
- Anonymous
"I love the way it's facilitated and having lots of opportunities for interaction/engagement"
- Anonymous
Supervising for Resilience
A 6-month, 30-hour training and coaching series for those who hire, lead, and manage frontline staff.
Register Today!Cohort 8 Starts January 2025
Meet twice a month on Wednesday mornings for instruction followed by coaching.
Instruction sessions are from 9 AM - 12 PM, and Coaching sessions are from 9 AM - 11 AM PST
Instruction: January 8, February 5, March 5, April 2, May 7, June 4
Coaching: January 22, February 19, March 19, April 16, May 21, June 18
Priced at $800 or $80 with scholarship.
*Apply for scholarship above.
For more information or to set up a custom group session of at least 25 participants.
Contact Kinda Cable at [email protected]
Meet Your Facilitators
Lisa Ladendorff, LCSW, CHW
Lisa Ladendorff is a Licensed Clinical Social Worker and trained Community Health Worker with a 30-year history in the practice of motivational interviewing. She has been the Director of Training and Consulting Programs at NEON since 2017 and has a long history in the training and practice of MI in Community Mental Health, Behavioral Health and Local Public Health Settings. She has seen the power of Motivational Interviewing in helping clients achieve very challenging changes, and in helping practitioners find their compassion and effectiveness and change agents.
Edna Murrieta, MS. Ed, CHW
Edna is the DEIB and Training Program Manager at NEON. She has worked in higher education supporting students from marginalized communities to achieve success in higher education. She is a valuable asset and advocate in NEON’s efforts to address diversity, equity, and inclusion, both internally and in the services we provide.
Kim Candrila, HR
With over 15 years of experience, Kimberly is a seasoned HR professional with expertise supporting both individuals and organizations in healthcare and non-profit sectors. She is an innovative leader, specialized in crafting impactful solutions for intricate challenges through collaboration and cross-organizational alliances. Kimberly's true passion lies in empowering individuals to realize their potential, amplifying their influence through her expertise in leadership development, strategic planning, system implementation, and fostering in-house talent.
Nik Portela, CHW
Nik Portela, a first generation Cuban American, has worked in the community health sphere for almost ten years. Their roles have spanned from Program Manager to Facilitator to CHW and now they’re working on their nursing degree. His values center around transparency, flexibility, and lifelong learning. The loves of his life are his two cats, Turbo & Agador Spartacus, and dog, Maddie.
Lauren Sletta, BMA, MM, CMHC
Lauren Sletta is a passionate music therapist, licensed professional counselor, and lifelong learner based in Corvallis, OR. Originally from Manitou Springs, CO, Lauren’s journey led her to work with children aged 3-18 in residential facilities in Colorado while she attended graduate school. She holds a bachelor’s degree in music therapy from Colorado State University, a master’s degree in music therapy from the same institution, and a second master’s in clinical mental health counseling from Adams State University. She has a heart for working with children and their families through her private practice located in Corvallis, OR, and works for a mental health agency and has held positions in direct care as well as indirect care. Lauren’s expertise extends beyond direct care; she has provided valuable trainings, including non-violent crisis intervention.
Frequently Asked Questions
What sets our training apart from others?
Do you offer scholarships for this training?
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I'm ready to sign up! How do I apply for a Scholarhsip?
Apply Now!NEON is a connector, innovator, and expert resource
Rural and culturally underserved communities in Oregon are often under-resourced, particularly in their capacity to support the health of residents. As a result, barriers to community health can be enormous—providers experience gaps in funding, technology, and training; community members commonly have limited access to information and care. Our mission at NEON is to create a healthier Oregon. We accomplish this by reducing barriers for both residents and the systems that support their health. We are connectors, innovators and experts. We connect people and organizations to one another and to resources they need to meet their goals. By thinking out of the box and harnessing the creativity of our communities, we help lead the development of solutions to the unique challenges faced in our region. We make it our priority to learn and share policy, practice, and tools that will help others accomplish more. We believe that by working together, the communities of Oregon can move from surviving to healthy, happy, and thriving.
Our History
Northeast Oregon Network (NEON) is a 501(c)3 nonprofit health collaborative originally serving Union, Wallowa, and Baker counties in Northeast Oregon and recently expanded into Umatilla and Malheur counties. NEON was launched in 2004 by a small group of individuals who recognized the value of community collaboration in ensuring the health of our residents.
The Workforce Wellness project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $2,280,666 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.