Refund & Cancellation Policy:
NEON, does offer refunds per the stipulations below.Â
For registration amounts greater than $100, registrants may request a full refund 2 weeks prior to the training. Within the 2 weeks before the event, 50% will be refunded. No refunds will be given on the day of the training or afterward.Â
Credit for training due to not being able to attend can be given with a notification of 1 week before the day of the training and can be used towards the next upcoming training of the same value only. Credit must be used within 2 months; no refunds will be given if the credit is not used within the timeframe.
On rare occasions NEON may have to cancel an event. Refunds will be offered per our stipulations above, or the registrant may choose to attend another training of the same value on another date offered. CEUs will not be awarded for sessions that do not occur or are not attended.