Essential Skills for Supervision

This training is ideal for individuals stepping into supervisory roles for the first time, as well as seasoned leaders looking to refine and expand their skills. It is especially valuable for HR professionals and team leads who support staff development and organizational growth. Supervisors working in healthcare, social services, and community-based organizations will find the content particularly relevant, as it addresses the unique challenges and opportunities within these fields.

Module Topics and Descriptions

• Module 1: Supervision Models 101 - Build a strong foundation in supervision by exploring key models and frameworks that support employee well-being, retention, and performance. Learn how to conduct risk reviews, document supervision effectively, and understand the core competencies of both staff and supervisors.

•  Module 2: Trauma-Informed and Culturally Responsive Supervision - Discover how trauma and culture shape the supervisory relationship. This session empowers you to lead with empathy, cultural humility, and awareness, while offering tools to navigate conflict and support staff through trauma-informed practices.

• Module 3: Recruitment, Hiring, and Orientation - Attract and retain top talent with inclusive, bias-aware hiring practices. Learn how to craft compelling job descriptions, conduct effective interviews, and design orientation processes that set new hires up for success.

• Module 4: Performance Management and Feedback - Master the art of feedback and professional development. From onboarding to performance reviews, this session provides actionable strategies to build strong teams, foster growth, and implement trauma-informed supervision.

• Module 5: Boundaries and Ethics in the Field - Navigate ethical dilemmas and boundary challenges with clarity and confidence. Learn how to support staff in maintaining professionalism, resolving dual relationships, and accessing supervisory support when needed.

• Module 6: Supervisory Self-Care and Navigating Challenging Systems - Supervisors need support too. This final session focuses on self-care, organizational justice, and systemic awareness—helping you lead sustainably while modeling wellness and resilience for your team.

 Training Modules 

• Module 1: Supervision Models 101—Explore foundational supervision models and frameworks that support employee well-being, retention, and service quality. Learn how to conduct risk reviews and document supervision effectively.

•  Module 2: Trauma-Informed and Culturally Responsive Supervision—Understand how trauma and culture impact supervision. Gain tools to lead with empathy, cultural humility, and responsiveness.

• Module 3: Recruitment, Hiring, and Orientation—Learn inclusive hiring practices, reduce bias in recruitment, and design orientation processes that set new hires up for success.

• Module 4: Performance Management and Feedback—Master feedback strategies, build strong teams, and develop professional growth plans that align with trauma-informed supervision.

• Module 5: Boundaries and Ethics in the Field—Navigate ethical dilemmas and boundary-setting with clarity. Support staff in maintaining professionalism and safety.

• Module 6: Supervisory Self-Care and Navigating Challenging Systems—Focus on supervisor wellness and systemic awareness. Learn how to lead sustainably and model resilience in your organization.