Empower Compassionate Care Through Every Stage of Serious Illness

When someone is facing a serious illness, what they need extends far beyond medical treatment. They need support, understanding, connection, and a care team that can help them navigate difficult decisions with confidence and dignity.

This course is designed to help participants develop the knowledge and practical skills needed to support individuals and families experiencing serious illness, caregiving challenges, and end-of-life concerns.

Why Take This Course?

You'll gain a deeper understanding of how palliative care enhances quality of life and learn how to provide more compassionate, person-centered support.

By the end of the course, you'll be able to:

• Explain the benefits of palliative care, hospice services, and advance care planning.
• Support individuals in managing common symptoms and improving comfort.
• Recognize signs of caregiver burnout and isolation.
• Practice active listening skills that foster trust, compassion, and meaningful connection.
• Understand the impact of cultural beliefs, spirituality, and personal values on illness, dying, and grief.

What Makes This Course Different?

This course goes beyond clinical knowledge to focus on the human experience of serious illness. Participants leave with enduring insights that can be applied in healthcare settings, community programs, caregiving roles, and everyday conversations:

Palliative Care Improves Quality of Life

Learn how palliative care supports physical, emotional, and psychosocial well-being for people living with serious illness.

Advance Care Planning Empowers Choice

Discover how proactive conversations help individuals communicate their values and preferences for future healthcare decisions.

Compassion Matters

In a healthcare system filled with information, human presence remains one of the most powerful forms of support.

Culture and Spirituality Shape Care

Gain a greater appreciation for how personal beliefs, traditions, and values influence experiences with illness, death, and grief. 

Training Cost: $290 - Special Discount for Training Pilot $200

Training opens October 1st with the first group work session on October 14, 2026 - from 8:30 am to 10:00 am PST

Earn up to 14 CEUs towards THW and MHACBO 

*This training is a learn at your own pace online training with required weekly group work sessions via Zoom. A mic and a camera are required to attend group work sessions. 

Contact Kinda Cable at kcable@neonoregon.org for:

• Invoice payments 
• Check payments
• Help completing the registration form
• Multiple registrations 

Flexible Fair Refund Policy

Registrations canceled 14 or more days before the training start date are eligible for a full refund. Cancellations made within 14 days of the start date (up to the day before class) are eligible for either a 50% refund or a full credit toward a future training of equal value. Credits must be used within six (6) months.

No refunds, credits, or substitutions are permitted once the class has started.

Participant substitutions may be requested up to one day prior to the start of class, subject to approval.

Refunds for Stripe payments are subject to applicable processing fees. If NEON cancels a training course, participants may choose a full refund or full credit, with no processing fees deducted. 

By completing your registration, you acknowledge and agree to this policy.

If you would like to request a waiver to this policy, please contact us at kcable@neonoregon.org. Waivers are reviewed on a case-by-case basis and are not guaranteed. 

We’re committed to making your training experience smooth, supportive, and stress‑free.